Slip affected properties and assessments
If so, please contact EQC on 0800 326 243 or your insurance company. They will advise you about what to do from here.
If another period of heavy rainfall creates a new slip, you should report this to your Council: Nelson City (03 546 0200) or Tasman District (03 543 8400).
More information for people with slip-affected or 'stickered' properties.
For all building and geotech questions, including lodging a new slip, contact the Council customer service office in your area.
All phone lines are staffed - please be patient as call volume may be heavy.
Slip-affected properties need to have both building inspections and land assessments completed before a property can be declared safe and repairs can begin.
Houses and buildings affected by slips and flooding are being assessed by both building inspectors and geotechnical engineers for safety.
Stickers are placed on properties once they are assessed. The notice will identify :
If residents are unable to enter their houses, they are advised to contact either Nelson City Council on 03 546 0200 or Tasman District Council on 03 543 8400.
Once the second geotechnical and building assessments have been completed, residents are able to contact their insurance companies.
If insurance companies are organising their own geotechnical assessment as a part of their decision-making they should contact their Council so that;
Once the second phase assessment has been completed and the property is no longer ‘red’ stickered people and/or their agents are able to start work on their property.
Stay out. Should you require welfare assistance, contact your nearest Work and Income office.
There will be no access to red/yellow stickered houses from 23 December through to 3 January due to a lack of personnel available over the holidays. Starting 4 January, homeowners can make an appointment by phoning their Council on 546 0200 to access their homes for emergency/urgent matters ONLY from 8am to 5pm.
You may enter the property at your own risk for the use that is designated on the sticker. Each property will have it's own restricted access rules - read the information on your sticker very carefully. Contact insurer to discuss the repair process.
You can occupy the property. If there is damage, work with your insurer.
EQC have a detailed guide for householders who need to make a claim for land damage.
Slips can be unstable and may pose serious safety risks. Under Civil Defence Emergency Regulations, no earthworks associated with landslips can be undertaken by property owners.
Any future reports of slips need to be called into the appropriate council office, where it will be recorded. After slips have been reported, the homeowner should get in touch with EQC on 0800 326 243.